Support

Contact us

Email support@raisekit.co with your account email, a short description, and screenshots if useful. Do not send passwords, sign-in links, API keys, or unredacted financial information.

Response times

We aim to respond within two business days. For account-security concerns, use the subject “Security” so the request can be prioritized.

Common issues

• Sign-in links expire after 15 minutes and work once. Request a new link if needed.
• Check the workspace name before changing shared pipeline data.
• Reconnect Gmail from web settings if syncing or approved sends stop.
• For deletion, use the in-app control or account deletion page.